What is itSMF (International)

The itSMF is a not-for-profit organization and leading network for IT Service Management (ITSM) practitioners and organisations, dedicated to developing and promoting best practices, standards, and qualifications. Established in 1991, itSMF has grown into a global forum supporting professionals in delivering agile, modern, and cost-effective IT services that enable business success.

As technology becomes integral to designing, delivering, and supporting enterprise services, adopting ITSM best practices has become essential. itSMF offers access to industry experts, resources, and events to help organizations achieve high-quality, consistent IT service delivery, both internally and externally.